Documentation

Shop and Primary Branch Setup

Shop and Primary Branch Setup

Once you have registered, verified your email and picked a plan, RepairSuite walks you through two short forms before it lets you in: your shop, then your primary branch. It sends you to whichever is missing, so there is nothing to find.

Step 1 — Set up your shop

The shop is your business identity in RepairSuite. Everything else — branches, staff, customers, stock — hangs off it.

Shop creation form with fields for the shop name, email, phone, address and logo upload

FieldDescription
Shop NameYour business name
EmailYour business email address
PhoneContact number for customers
AddressWhere the business is
LogoOptional but worth doing — it appears on invoices, labels and the sidebar

Save, and RepairSuite takes you straight to the branch form.

Step 2 — Set up your primary branch

A branch is a physical location where repairs happen. If you run one site, this is simply your shop's address again.

First branch form with the branch name, contact details, address, status and logo

FieldDescription
Branch Name"Main Branch", or the area it is in
EmailBranch email, for branch-level correspondence
PhoneBranch contact number
AddressThe branch address
StatusLeave it Active so you can start using it
LogoOptional; falls back to the shop logo

You can add more branches later — see Set Up Your Branch.

Step 3 — Your dashboard

With the shop and branch in place, RepairSuite opens the dashboard and the full sidebar becomes available.

Merchant dashboard showing headline counters, pending bookings, revenue by source, inventory health, staff today, low stock and the job queue

What to do next

TaskWhy
Categories, manufacturers, devices and issuesThe job wizard is built on this catalogue
Products & PartsSo parts can be suggested and stock tracked
Suppliers and Purchase OrdersTo get stock in
Roles & MembersTo get your team in with the right access
Booking Page & WidgetTo take repair bookings online
Job PolicySo your terms print on every job invoice