Documentation
Setup guides and product how-tos.
Affiliate
The affiliate portal's landing page — balance, referrals and recent commissions.
How the RepairSuite affiliate programme works — referral codes, commissions and payouts.
Apply to join the RepairSuite affiliate programme.
Track every commission your referrals have earned, and what is available to withdraw.
Withdraw your affiliate earnings once you are over the minimum threshold.
Create, share and manage the codes that attribute signups to your affiliate account.
Billing
Completing the subscription checkout process in RepairSuite.
Start a free trial of RepairSuite, and what happens when it ends.
Viewing and managing your RepairSuite subscription.
Understanding RepairSuite subscription plans and their features.
Viewing and downloading subscription billing invoices in RepairSuite.
Concepts
How products, stock levels, and inventory tracking work in RepairSuite.
The full lifecycle of a repair job in RepairSuite, from intake to collection.
Understanding the multi-shop, multi-branch architecture in RepairSuite.
Understanding the different user roles in RepairSuite and what each can do.
Customer
How customers book a repair from inside the portal and track the request.
What your customers see when they log in to the RepairSuite customer portal.
How customers keep their own contact details up to date.
How customers view and download their invoices from the customer portal.
How customers follow their repairs in the RepairSuite customer portal.
How customers check a repair's progress using only the job number.
Getting Started
What RepairSuite is, who it is for, and what it does.
How to register for a RepairSuite account as a shop owner.
Create your first branch in RepairSuite — required before using the app.
Create your first shop in RepairSuite after registration.
The guided setup that runs straight after registration — your shop, then your first branch.
Choose a plan, start a trial, and manage your RepairSuite subscription.
Public
Settings
Turn on online booking, brand your public booking page, and embed the booking form on your own website.
Edit a branch's details, logo, status and its online booking switches.
Managing device categories in RepairSuite (e.g. Smartphone, Laptop, Tablet).
Managing device models linked to manufacturers in RepairSuite.
Returning inventory items to suppliers in RepairSuite.
Managing repair issue types linked to devices in RepairSuite.
The repair terms printed on job invoices — warranty, liability and collection deadlines.
Managing device manufacturers/brands linked to categories in RepairSuite.
Hide the sidebar modules your shop doesn't use, without touching permissions or routes.
Managing physical storage locations within a branch in RepairSuite.
The catalogue behind repairs and counter sales — parts, accessories and the stock they carry.
Order stock from suppliers and receive it into inventory, in full or in part.
Creating pre-repair checklist templates by device category in RepairSuite.
Creating custom roles and inviting team members to your branch in RepairSuite.
The trade-in terms sellers acknowledge and sign when you buy or sell a used device.
Editing your shop details and configuration in RepairSuite.
Correct stock levels after a count, write off damage, and record opening balances.
A live view of stock levels, value and movement across your branch's products.
Transferring stock between branches in RepairSuite.
Managing suppliers for inventory purchasing in RepairSuite.
Setting up tax rates for invoices and sales in RepairSuite.
Update your own name, contact details, avatar and password.
Shopper
Clock staff in and out, build shifts and rotas, and approve leave — all inside RepairSuite.
Handle the repair appointments customers book online and turn them into jobs.
The branch customer database — contact details, repair history and invoices.
The merchant dashboard — headline numbers, bookings, revenue mix, inventory health and staff at a glance.
View invoices, collect payments and hand customers a PDF receipt.
Create, track and complete repair jobs — the core workflow in RepairSuite.
Eleven reports covering revenue, expenses, margins, inventory, staff performance and forecasting.
The dedicated product POS for counter sales, and the sales history behind it.
Managing sellers who bring in used devices for resale in RepairSuite.
Raise a support ticket with the RepairSuite team and follow the conversation.
Buy used devices from the public, record the seller and ID, and sell the device on.